Live 2-Day Masterclass

Live 2-Day Masterclass for Established Founders & CEOs

The Trust Gap Map

Find the hidden Trust Gap making buyers hesitate, and leave with your first fix mapped in 2 days.

Before a buyer speaks to you, they often search your name, visit your website and decide how much they trust you.

In this live 2-day Masterclass, you’ll see what they see, find the gap creating doubt and map your first repair priority.

Reserve Your Seat

  • Live on Zoom
  • 2 Days

This is what a Trust Gap looks like.

Ghosting

They seemed interested. Then silence.

Price pressure

Suddenly you have to justify the price.

Constant explaining

You keep repeating why you’re credible.

These problems often happen when buyers do not see enough proof to trust you.

Buyers check before they buy.

Before they speak to you, they may already have Googled you, checked LinkedIn, visited your website, read reviews, looked for media coverage and asked AI about you.

Google Search
LinkedIn
Your Website
Reviews & Testimonials
Media Coverage
AI & Other Sources
=Before they speak to you, they have already decided how much they trust you.

A familiar deal

The deal slowed down after a good first call.

The buyer liked your offer. They understood the value. The next step looked clear.

Then the proposal moved through finance, procurement, legal, or another senior leader.

Someone you never met searched your name, opened your website and looked for proof. They saw your claims, but they did not find enough evidence to feel safe saying yes.

No one explained the problem. The deal slowed down. Your price came under pressure. A safer-looking competitor moved ahead.

71%

of hidden B2B decision-makers say they have little or no interaction with sales.

Your proof has to reach them before you do.

Source: 2025 Edelman-LinkedIn B2B Thought Leadership Impact Report.

What is a Trust Gap?

A Trust Gap is the distance between what you claim and what a buyer can quickly find, verify and believe about you.

What you say
  • We’re established.
  • We’re specialists.
  • We get results.
  • We’re trusted.
Trust
Gap
What they can verify
  • Thin search presence
  • Generic positioning
  • Few visible results
  • Weak third-party evidence

When the proof does not support the claim, trust drops before the sales conversation begins.

Are you sending more buyers to the same Trust Gap?

Your team posts more content. You run LinkedIn campaigns, ads and PR. More people find you, but buyers still hesitate, question your price or disappear.

The problem is not always visibility. When the proof behind your claims is weak, scattered or hard to verify, every new campaign sends more buyers to the same gap.

More traffic into weak proof means more trust lost before the call.
Nixon Lee, Founder of Trust Architecture Method

The backstory

This began with one question.

After a serious hospital experience, I found myself asking why strong work still required such a fight for trust.

That question changed what I studied. I stopped looking only at what happened during the sales call and started looking at what buyers saw before it: search results, websites, LinkedIn, media, reviews and visible proof.

I kept finding the same problem. Good founders had real experience and results, but their proof was scattered or hard to verify. Buyers saw fragments and made decisions before the founder had a chance to explain.

That work became the Trust Architecture Method. This Masterclass helps you find the same hidden gaps and identify what to fix first.

Nixon Lee

Founder, Trust Architecture Method

What we’re building together

We’ll work through the buyer journey in the same order buyers experience it.

Get Clear

Make your value easy to understand.

Show Proof

Put evidence behind the claims you make.

Get Found

Place the right evidence where buyers already look.

Fix the earliest gap first. Every later step gets easier.

Leave with 3 things completed in the room.

1

Your Buyer Check Map

The places buyers check and the first impression each one creates.

2

Your Trust Gap Scorecard

A simple score showing where clarity, proof or visibility is weak.

3

Your First Repair Priority

The first gap worth investigating, so you stop guessing.

You’ll leave with a map and a clear first move.

Here’s what we’ll do across the 2 days.

Day 1

See what buyers see

  • Map where buyers look before contacting you
  • Review your website, search results and LinkedIn
  • Spot the first impression each surface creates
  • Start your Buyer Check Map
Day 2

Find your first fix

  • Score clarity, proof and visibility
  • Separate a message problem from a proof problem
  • Find the earliest gap creating doubt
  • Complete your Trust Gap Scorecard and first repair priority
You leave with work completed in the room.

This workshop works best for established founders.

You already have a proven offer, clients and results. Buyers need stronger proof before they say yes.

You should be in the room if…

  • You run an established B2B business with real clients and results
  • You sell a high-value offer and buyers need confidence to say yes
  • Your team is promoting the business, but trust still stalls
  • Your visible proof trails the experience inside your business

This will not help if…

  • You’re still deciding what business to start
  • You don’t have a proven offer or customer results yet
  • Your main goal is followers or fame
  • You want someone to manufacture credibility

How the Masterclass works

Two focused live sessions. Practical exercises. One clear Trust Gap priority.

FormatLive on Zoom
StructureTwo live sessions
TakeawayFounder Trust Gap Scorecard

Confirmed dates, times and access details will be sent by email.

Questions founders ask before they register

Is this a personal branding workshop?
No. Personal branding focuses on attention and perception. This Masterclass examines whether buyers can find and verify enough evidence to trust your business.
Is this a PR workshop?
No. PR is one possible tool. We first find where trust is breaking, then decide whether the right fix is clearer positioning, stronger proof or better visibility.
Is this for startups?
No. This is for established founders with real clients, proven results and a meaningful offer.
Will you tell me exactly what to fix?
You will leave with the first gap to investigate and a clear next step. You will not receive a generic list of fixes that ignores what buyers are seeing.
Will there be a pitch?
The Masterclass stands on its own. If there is a suitable way to work together after the training, I will explain it once at the end.
Do I need to attend both days?
Yes. Day 2 uses the map you start on Day 1. Attend both sessions to complete your first Trust Gap priority.
What happens after the Masterclass?
You will leave with your Founder Trust Gap Scorecard, one priority and a clearer decision about what to fix first.

Stop losing trust before you get the chance to sell.

Reserve your seat. See what buyers see, find the gap creating doubt and leave knowing what to fix first.

Live on ZoomTwo focused sessionsFounder Trust Gap Scorecard

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